Privacy Policy

Information We Collect

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Personal Information
When you use our services, we may collect information such as:

• Name

• Email address

• Phone number

• Billing and payment details

Usage Information
We may collect data on how you interact with our website, applications, and services, including:

• IP addresses

• Device and browser information

• Pages visited and features used

• Access times and referring URLs

Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Improve functionality and user experience

• Analyse trends and performance

• Remember your preferences
  You can manage or disable cookies through your browser settings.

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How We Use Your Information

 

We use the information collected for the following purposes:

• Providing Services: To deliver, personalise, and improve our services, including customer support and account management.

• Communication: To contact you with updates, service information, promotions, or important notices.

• Analytics: To monitor performance, analyse trends, and enhance user experience.

• Legal Compliance: To comply with applicable laws, enforce our policies, and protect the rights and safety of VidaCentric, our users, or others.

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Information Sharing

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We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your data with:

• Trusted third-party providers who help us operate our website, process payments, or deliver services (all under strict confidentiality obligations).

• Legal authorities, if required by law or to protect our legal rights, users, or the public.

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Data Security

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We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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Your Rights and Choices

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Under applicable data protection laws (including UK GDPR and GDPR where relevant), you have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Restrict or object to certain types of processing

• Withdraw consent where processing is based on consent

• Opt out of promotional communications at any time

To exercise your rights, please contact us at info@vidacentric.com.

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Children’s Privacy

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Our services are not directed at children under 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided information, we will take steps to delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. Updates will be posted on this page, with the revised date at the top. We encourage you to review this policy periodically.